Staff feedback has been very positive. We would not have achieved this result without Samarth Consultants and were very happy with their consulting services.
We’ve just come out of our triennial audit and I’m pleased to report that we got through it with no non-conformances! The auditors were that impressed with everything we’d done. A huge thanks to Samarth Consultants.
Getting and maintaining ISO certification involved no extra work, and enabled us to continue to provide an extremely high level of service to our customers, in an environment of almost continual change. Samarth Consultants is the first company I'd call for help to implement or improve an ISO 9001 system.
To have achieved our aim in such a short space of time is a credit to both of our organisations. Your assistance and passion for meeting and exceeding the demanding requirements of certification while ensuring practical solutions for our management and staff were, and still, are very much appreciated.
Thank you for your help in upgrading our system to the 9001:2000 Standard, while also helping us to simplify the system, make it easier to work with, and adapt it to delivery on our intranet.
The newly developed system reflects accurately the current business processes and the new procedures are formatted simply, effectively and per the process approach.
We were relatively new to the auditing process and found that Samarth Consultants broke it down into understandable sections and made what could easily be an overwhelming process into manageable sections for us to digest and process.
Samarth Consultants added significant value to the QMS Certification. They took the time to understand our business, more importantly, they identified and understood the underlying business issues and culture, and set in place a plan to deliver us the outcome we sought.